Have your location ready (nearest cross-street or landmark, closer than a street number is better), the vehicle year/make/model, whether it runs or not, and the destination if you know it. The dispatcher confirms drive-ability, whether wheels turn freely, and any accessibility constraints (low-clearance garage, tight parking, muddy driveway). A firm rate quote comes back before dispatch.
Core Services
Heavy and Recovery
Specialty Vehicles
Roadside Services
Related Help
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Coverage Areas
Outer Cities
Contact Dispatch
Contact London Towing, 24/7 Live Dispatch Across London
If the vehicle is on a roadway, blocking traffic, in an accident or you feel unsafe, call (519) 914-3677 directly, a real person answers any hour. The form below is for non-urgent callbacks, fleet onboarding, scheduling and feedback. London Towing connects drivers in London.
- Live dispatch, no phone trees
- Free quote and ETA before any rig rolls
- London plus 5 surrounding cities
Get in touch
Need a tow or roadside help? Pick up the phone.
The fastest way to reach an operator is the phone line. Calls hit a real person immediately, with quote and ETA confirmed before any rig rolls. The form is for non-urgent callbacks, fleet inquiries, scheduling and feedback, both routes reach a real human.
A live operator follows up within 30 minutes during business hours and within 1 hour overnight. For active breakdowns or accident scenes, call (519) 914-3677 directly.
Contact FAQ
How London Towing Contact Actually Works, Answered
What to tell dispatch on the initial call so the right operator arrives fastest, what response windows to expect by neighborhood, and when phone versus form works better.
Call (519) 914-3677 for anything urgent, emergency, or highway breakdowns where response time matters. Use the online form for scheduled tows (dealer service appointments, junk car pickup, non-urgent inter-city moves) where you can plan ahead. Both route to the same dispatch team, phone just gets you talking to a human faster.
London city core (Downtown, Old North, Byron, Masonville, White Oaks, Wortley Village) response usually runs 25 to 45 minutes. Highway 401 and 402 emergency routes 30 to 75 minutes depending on kilometre marker. Rural Middlesex and Elgin County 45 to 90 minutes. Winter storms extend all windows. See 24/7 emergency dispatch for details.
Yes. St. Thomas coverage runs 30 to 60 minute response. Aylmer, Rodney, Dutton, Port Stanley, Port Burwell, and rural Elgin routes 45 to 90 minutes depending on your address. Call and describe your location so the closest staged operator dispatches. For long-distance runs, ask about flat-rate long-distance towing.
Call and ask for fleet account setup on the first call. The dispatcher captures your business name, primary contact, invoicing address, and payment terms (net 15 or net 30 typical). Future London fleet tows bill monthly rather than requiring driver credit card. Insurance-direct billing also available for commercial policies with roadside coverage.
Need dispatch now?
London Emergency? Call (519) 914-3677
Live dispatch 24 hours a day for every London neighborhood, Highway 401 and 402 corridor, and Elgin County. Standard rates, no surge pricing, transparent quotes before dispatch.
Real local dispatchers, no phone trees. Call (519) 914-3677 anytime.